Job Description

IDEAL CANDIDATE PROFILE

• Exceptional written communicator with a friendly, professional style
• Patient and composed when communicating with dissatisfied customers
• Highly organized and accurate with policies, dates, and financial information
• Proactive about follow-up and resolving routine administrative issues
• Comfortable managing multiple communication channels
• Resourceful and capable of identifying when management approval is needed
• Able to learn specialized event software and internal systems quickly
• Interested in a long-term role supporting a growing organization

APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED

• Google Workspace / Gmail / Google Sheets
• MotorsportReg – Client Training Provided
• Shopify / Shopify Inbox – Client Training Provided
• QuickBooks – Basic Invoice Administration
• Microsoft Office
• Internal Operations & Registration Tools – Training Provided
• Team Messaging & Business Phone Platforms

Work Schedule

• Contracted Hours per Week: 40 Hours (Additional Scheduled Hours May Be Required During Event Periods)
• Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
• Daily Working Time: 9:00 AM–5:00 PM PST

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Business Support
• REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
• Contracted Hours per Week: 40 hours/week (Additional Scheduled Hours May Be Required During Event Periods)
• Daily Working Time: 9:00 AM–5:00 PM PST
• Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
• REPORTING TO/POC: To Be Determined
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English