Disability Support Worker – Australia

Job Description

Disability Support Worker — Friends Care Services Pty Ltd (Bunbury, WA, Australia)

2. The Role: Disability Support Worker

A person-centred disability support role assisting NDIS clients in the South-West region. You’ll support clients with daily activities, community access, medication administration, behaviour support, and documentation — working with families, case managers, and a multidisciplinary team.

Key Responsibilities:

• Support clients to participate in age-appropriate activities and tasks, including in-home support and community access.

• Support clients to access activities and outings in the community.

• Provide direct assistance in accordance with service plans and directions.

• Work in accordance with medication administration policy, WHS procedures, and client rights policies (privacy and confidentiality).

• Monitor safety and well-being; report concerns to the Manager.

• Complete appropriate documentation — client notes and communication book.

• Participate in Lifestyle Service Planning and monitor outcomes.

• Work with clients, families/carers, case managers, and professionals to support individual goals.

• Assist in developing, implementing, and evaluating training and behaviour programs.

• Ensure programming is maintained, documented, and reviewed.

• Assume key worker role for designated clients, including monthly progress reports.

• Liaise extensively with other staff for smooth service running.

• Report regularly to manager.

• Contribute to team environment through open communication, staff meetings, planning, and policy review.

• Provide backup and support to other staff.

• Participate in Performance Development meetings.

• Notify service of inability to work rostered shifts with as much notice as possible.

• Contribute to case reviews with Employment Consultants and Facilitators.

• Take reasonable care for own health and safety; ensure acts/omissions don’t adversely affect others.

• Report quality and safety incidents/hazards to Manager or Supervisor.

• Carry out roles per relevant policies and processes.

• Keep informed of NDIS system contents and apply to daily work.

• Proactively support clients’ independence, social connections, health, and wellbeing.

• Check, prepare, and administer medications per state legislation and organisational policies.

• Provide care and support per personalised care plans.

• Work in line with positive behaviour support plans developed by practitioners.

• Participate in trainings provided by RNs and positive behaviour support practitioners.

Work Environment: Community access and in-home support across Bunbury/South-West; shift work (likely including evenings, weekends, sleepovers); NDIS framework; multidisciplinary team; medication administration; high-intensity supports; positive behaviour support; documentation-heavy.