Invoicing & Brand Safety Specialist

Accounting / Finance, Disabled Friendly Jobs, Marketing, Remote Jobs In Canada
Canada
November 7, 2026
$60000 - $70000 / year
Full Time Remote
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Job Description

Viral Nation is seeking a detail-oriented and organised Invoicing & Brand Safety Specialist to join its Client Services team full-time. The role supports creator campaigns from intake and vetting through launch, monitoring and payment, ensuring accurate campaign records, adherence to client brand safety requirements and timely processing of creator invoices.

Location: Canada
Employment type: Full-time
Team: Client Services
Salary: $60,000 – $70,000 annual base, plus a benefits and total rewards package

Working with account teams, Creator Relations, Finance and cross-functional partners, you will manage operational workflows, review creator profiles and content, and serve as the primary point of contact for creator billing.

Responsibilities

Creator records and workflow support

  • Review and validate creator profiles before submission, confirming handles, links and supporting information are complete and accurate
  • Maintain creator data and campaign trackers across internal systems
  • Coordinate with Client Services and Creator Relations to confirm creator selections, record approved statuses and activate monitoring workflows

Brand safety review and monitoring

  • Review creator profiles and content against client brand safety guidelines, campaign requirements and escalation protocols
  • Review flagged, rejected and remediated content and document the rationale for decisions
  • Monitor live creator activity and review alerts within defined timelines (including within 24 hours where required), escalating risks to Client Services leads
  • Track remediation and follow-up actions and communicate risks and updates to stakeholders

Creator invoicing and payment coordination

  • Request and receive invoices from creators, influencers and their agents; verify amounts and finance contacts
  • Review each invoice against its fully executed Statement of Work (SOW), confirming deliverables, rates and payment terms
  • Submit billing tickets in the associated HubSpot Deal and maintain accurate billing records
  • Track invoices through payment, follow up with Finance on outstanding items and keep creators and account teams informed
  • Resolve billing questions and discrepancies with Finance and account teams
  • Prepare invoicing and payment status reports for management

Workflow quality and collaboration

  • Manage multiple campaign and billing workflows while meeting deadlines
  • Run routine data quality checks and support audits, issue tracking and process improvements
  • Follow company policies, financial requirements and confidentiality standards

Required qualifications

  • 2+ years of experience in influencer or digital marketing, billing, invoicing or a related operational role
  • Strong understanding of social media platforms and the creator landscape, with sound judgment on sensitive content
  • Exceptional attention to detail and organisational skills
  • Proficiency in Microsoft Excel or Google Sheets
  • Excellent written and verbal communication, analytical and problem-solving skills
  • High school diploma or GED required; an associate’s or bachelor’s degree in accounting, finance, marketing or a related field is preferred

Preferred qualifications

  • Experience with creator invoicing, SOW review, payment tracking or accounting software such as QuickBooks or SAP
  • Experience with creator vetting, content review, brand safety, advertising compliance or monitoring workflows
  • Familiarity with HubSpot or similar CRM, ticketing and campaign tracking platforms

Accessibility

Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates in all aspects of the recruiting and selection process.

About Viral Nation

Viral Nation builds social-first ecosystems for brands, aligning strategy, talent, media and technology with culturally relevant creativity to scale fast-growing digital brands. Viral Nation states that it does not use AI tools to screen or select candidates, though AI note-taking may be used during interviews.

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