Membership Services Manager
Job Description
The Association of Canadian Publishers (ACP) is hiring a full-time Membership Services Manager, reporting to the Executive Director, to lead member events, support committees, administer membership and manage key member programmes.
Location: Downtown Toronto office, 401 Richmond St. W.
Work model: Hybrid. Work from the Toronto office at least one day per week and remotely on other days. Occasional in-person events and annual travel to in-person membership meetings are expected.
Employment type: Full-time
Salary: Target starting salary of $50,500 per year
Application deadline: 5:00 pm EST, 15 November 2026
Responsibilities
- Event planning: Lead planning, with staff and committees, for the Annual General Meeting, the Mid-Winter Meeting, professional development sessions and other events
- Committee support: Assist selected committees with scheduling, notices, advance materials, minutes and follow-up on action items
- Membership administration: Process applications and dues, send annual statements, maintain payment records and onboard new members
- Project management: Manage the mentorship and PD subsidy programmes, Publishing 101 and the BookNet and BMG buying groups; support grant applications and reports with the Program Manager; coordinate invoicing with the bookkeeper and staff
Qualifications
- Experience planning online, hybrid and in-person events, or an eagerness to learn
- Project management and time-management skills
- Ability to build relationships with publisher management and staff across Canada
- Proficiency in Microsoft Office, including Excel
Assets: Adobe InDesign, Photoshop or Premiere; WordPress or G Suite; a university degree and post-secondary study in publishing or arts management; and/or at least three years of related work experience.
Benefits
- Comprehensive benefits through the Book and Periodical Council
- Flexible hours
- Professional development opportunities
- Hybrid work
How to apply
Send a cover letter and résumé as a single PDF, with your name in the file name, to Laura Rock Gaughan, Acting Executive Director, at laura_rock_gaughan@canbook.org by 5:00 pm EST on 15 November 2026. ACP states that cover letters must be original work and not AI-generated. Only candidates selected for interview will be contacted. Full details are on the posting page linked from the Apply button.
Accessibility and inclusion
ACP encourages applications from underserved and underrepresented communities, including BIPOC, LGBTQ2+ and people living with dis/ability. Accommodation requests at any stage of recruitment can be sent to Laura Rock Gaughan by email.
